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If you are unsatisfied with your order, you may be granted a refund once we receive your return in the original condition and packaging. If you are to return or exchange the item, all shipping is to be fully covered by Lesorba. All returns and exchanges must be completed within 30 days of the delivery.

Made to order items such as furniture, chandeliers, and ceiling lights, are unable to be refunded. However, if you have an issue with any of these listed Craft Pieces, we offer complimentary 1-year warranty. For more details, visit our Warranty Information Page.

If your craft piece was damaged or defective upon delivery, we will issue you a new item once we confirm the item was defective. Doing this will not affect your included warranty. Be sure to complete this process within 14 days of the delivery date.

You can choose between either a refund in store credit or your original payment method.

In order to initiate a return or exchange, contact Lesorba Client Relations Center